The hottest FCC automatic voice calls cause losses

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FCC: automatic voice costs American consumers at least $3billion a year

according to the Federal Communications Commission, Robo call is not only annoying, but also costs American consumers at least $3billion a year

the regulator said in a blog post on measuring the stress change on the sample last week that illegal automatic speech will not only exhaust the patience of individuals and families, but also consume our economy. The agency said that relevant government departments should update and publish information in a timely manner. The latest data of YouMail showed that there were 2.5 billion illegal automatic voice in March 2019 alone. The FCC estimates that these calls may cost consumers at least $3billion a year. The agency said that this estimate may be very low because it does not include the financial losses caused by fraud

this blog was written by Babette boliek, chief economist of FCC, and Eric burger, chief technology officer. Earlier, the agency had voted to pass a proposal to provide mobile companies with greater power to prevent unpopular automatic voice

FCC chairman ajitpai released details of the proposal last month. If adopted, it will allow wireless operators to block these automatic voice for customers by default. These companies also allow consumers to block calls from unknown numbers themselves. Customers can choose to join or exit any blocking service

the FCC will pay attention to these because Congress expressed frustration over illegal automatic voice in April and reintroduced bipartisan legislation, known as the traced Act (criminal law enforcement and deterrence of automatic voice abuse). The bill will improve law enforcement policies, criminalize illegal automatic voice, and require companies to use new technology that can verify where calls come from. In addition, the protocol will allow faster tracking of illegal automatic voice. The bill has been passed by the US Senate

from 2017 to 2018, the number of unpopular automatic voice surged 46%. A report from a caller ID service company in Hiya said that 26.3 billion automatic voice calls were made in the United States in 2018

fcc's latest initiative will enable operators to stop illegal or unpopular. Wireless operators such as at & T and Verizon appreciated the proposal, saying that allowing them to have more powerful tools could help prevent these. However, some companies said that the FCC's policy may be too broad, allowing operators to block automatic voice from legitimate sources by default

ACA international, the American Association of health care administrators, the National Association of credit unions and the American Bankers Association, which do not recommend using a higher frequency to represent credit and collection companies, met with FCC officials last week to express their concerns

although the FCC makes great efforts to target these bad actors in good faith, the draft is too broad in trying to achieve the commendable goal of preventing illegal automatic voice behavior, ACA International said in the document submitted to the FCC. The organization said the proposed rules could mistakenly refer to legitimate as fraud, which would allow legal and necessary deterrence

what might this prevent? According to Melissa gomberg and Erin kolmansberger, lawyers from Nelson Mullins broad law firm, automatic calls from pharmacies, doctor offices, customer service support and credit card fraud protection alerts may be inadvertently captured by automatic call interception networks

from the support center, it can be judged that its passband is very narrow or the sampling rate is very low, which may also be blocked. She said that the FCC policy will allow operators to block these calls by default without letting consumers know that they have tried such calls, causing patients to miss important health information or consumers to wait for technical support that never came

for the automatic dialer under TcpA, there has been a lot of confusion about legal or illegal, which will only add another layer of complexity, gomberg added. Classifying as unwelcome is so subjective

at least one FCC Commissioner, Michael o Rielly, understands the nuances of this argument. He has warned that allowing operators to block automatic voice by default may have unexpected consequences

not all automatic voice is illegal or fraudulent. We must accurately describe the controversial practical issues, he said at the House hearing last month. Many honest and legitimate enterprises use automatic dialing technology to convey the required information to customers, which is fully in line with the scope and intent of TcpA [consumer protection act]

however, FCC officials said that allowing operators to choose to automatically block illegal automatic voice, rather than forcing consumers to choose to join the service, is what consumers want and need

FCC officials said in their blog post last week that inertia is an obstacle for many consumers, otherwise they will participate in the call blocking plan. In this blog post, boliek and burger explained that smaller service providers told the agency that persuading consumers to register for a Call Blocker instead of offering it by default was too expensive and ineffective

Hiya, a call blocking technology provider, estimates that 95% of customers choose to continue to opt out of the call blocking program, while only 20% of customers choose to join their opt in program

FCC officials said that setting the call blocking service to the default value can significantly improve consumer participation while maintaining consumer choice

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